Program Support Services Specialist
Central Vally Regional Center Central Vally Regional Center Visalia, CA Visalia, CA Full-time Full-time $22.
66 - $27.
86 an hour $22.
66 - $27.
86 an hour 1 day ago 1 day ago 1 day ago Public Service Loan Forgiveness (-CalPERS Medical Plan Dental & Vision-Fully paid coverage for entire Family 13 Paid Holidays Vacation accrual rate w/increase based on longevity Paid Sick Time 9/80 Work Schedule after introductory period One Telecommute day option per week after 6 months of employment Flexible work schedule availability Tuition Reimbursement availability CalPERS Pension Paid Basic Life Insurance & Voluntary Add-on options Public Service Loan Forgiveness (PSLF) Eligible Employer Non-Exempt Full Time Starting pay:
$22.
66 - $27.
86.
Bilingual English/Spanish required.
PRIMARY OBJECTIVES This position performs skilled data and coding entry.
Performs administrative and intake support in their specific office location.
Persons in this position are expected to perform a wide variety of administrative duties with only intermittent supervision.
This position also acts as back up for reception as needed, performing reception and clerical support duties.
ESSENTIAL FUNCTIONS, WORKING CONDITIONS, PHYSICAL REQUIREMENTS
Essential Functions:
Electronic data entry.
Extensive use of computers.
Considerable use of vision for proofreading numbers, correspondence, computer printouts, reports, etc.
, and other written communication.
Ability to perform data entry in a rapid, accurate manner.
Ability to prioritize, organize and coordinate workload to meet deadlines and to work under pressure in a detailed, organized manner.
Provide back-up coverage for other Program Support functions within the office.
Working Conditions:
Professional office environment.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manual dexterity for typing on a computer keyboard.
Specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus required to view computer monitor, read numbers and printed material.
Mobility sufficient to reach, lift and transport files and other work material to work areas.
Sitting for extended periods of time.
ESSENTIAL DUTIES AND RESPONSIBILITIES Executes specific job functions Enters and processes client data in an accurate and timely manner on the SANDIS system to include, but not limited to demographic client data, Client Development Evaluation Report (CDER) Early Start, etc.
; assigns Unique Client Identifier (UCI) and counselor code numbers.
Screens source documents and proofreads keyed material to produce error free work that is in conformance with agency guidelines.
Returns document to counselor with request for correction and/or complete information on incorrect/incomplete entries.
Researches and corrects error listings and codes returned by Department of Developmental Services.
Prepares and forwards reports to Department of Developmental Services as needed.
Updates diagnostic information utilizing DSM Coding in SANDIS system for psychologists and nurses.
Upon receipt of quarterly report from Clinical Director, schedules medical SIR triage consultations with Service Coordinator and physician.
Assists with AFPF mailings and phone calls, assessment code input, family contact, and transmissions to and from DDS.
Schedules all psychologist's assessment appointments following the IDER process.
Maintains staffing tracking sheet, completes process through its full completion.
Processes appointment letters and C&E's associated with psychologist appointments.
Schedules interpreters as requested for Psychologist appointments and processes documents and C&E's with contracted agencies and staff psychologists.
Produces the charts for Intake staff appointments.
Produces and processes 2nd party letters; look ups, copy work and mailing of letters and correspondence.
Maintains clinical teams schedule on the SAP Calendar.
Administrator for maintain and retrieval for US Legal medical records.
Assists with reception including but not limited to:
answer calls, assist and greet visitors, check in individuals for their appointments, enter and update conference room reservations, and process agency documents which may include the distribution of U.
S mail, faxes, and deliveries.
Performs other duties as assigned.
Supports effective and efficient business practices.
Responds to and assures quality of agency services.
Keeps designated supervisor informed of service delivery, emerging and urgent issues.
Develops, when appropriate and under direction of designated supervisor, forms, practice tools and resources that support staff in their daily functions.
Completes all forms, reports, and types of documentation according to agency standards and directs paperwork to appropriate service and administrative units in a timely manner.
Maintains respectful and clear communication with supervisor.
Accepts guidance, constructive advice, and supervision.
Seeks clarification or support, as needed.
Participates in education and training as assigned.
PROFESSIONAL CONDUCT Establishes, maintains, and promotes positive interpersonal relationships with staff of Central Valley Regional Center and members of the community, including consumers, families, and staff in community, service provider, and government offices.
Engages effectively as a member of a team and is consistently willing and available to assume responsibilities for assisting colleagues with work performed by team.
Provides quality customer service and communicates with others effectively and respectfully in person, on the phone, by e-mail and in writing.
Maintains good attendance and punctuality.
Keeps assigned supervisor apprised of whereabouts.
Complies with and enforces client privacy and confidentiality laws.
Ensures that clients' rights and dignity are maintained in the provision of services.
Ensures that the rights of staff are respected and maintained.
Complies with and enforces agency policies, procedures, and Equal Employment Opportunity regulations.
Maintains grooming, dress and hygiene that conveys clean, neat, businesslike appearance.
Keeps equipment and work area clean, neat, and orderly.
Demonstrates flexibility in responding to organizational needs.
POSITION REQUIREMENTS Education and
Experience:
High school diploma or AA and 2 years in related field.
Knowledge and abilities:
Knowledge of general office practices and procedures.
Ability to follow oral and written instructions; to spell and punctuate accurately; to operate office equipment; to prioritize, organize, and coordinate workload to meet deadlines; to work in a detailed, organized manner; to use various computer applications, including, but not limited to spreadsheets, word processing, and email.
Must demonstrate initiative, self-motivation, sound independent judgment, flexibility, strong interpersonal, skills, and excellent written and oral communication.
Bilingual English/Spanish required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
66 - $27.
86 an hour $22.
66 - $27.
86 an hour 1 day ago 1 day ago 1 day ago Public Service Loan Forgiveness (-CalPERS Medical Plan Dental & Vision-Fully paid coverage for entire Family 13 Paid Holidays Vacation accrual rate w/increase based on longevity Paid Sick Time 9/80 Work Schedule after introductory period One Telecommute day option per week after 6 months of employment Flexible work schedule availability Tuition Reimbursement availability CalPERS Pension Paid Basic Life Insurance & Voluntary Add-on options Public Service Loan Forgiveness (PSLF) Eligible Employer Non-Exempt Full Time Starting pay:
$22.
66 - $27.
86.
Bilingual English/Spanish required.
PRIMARY OBJECTIVES This position performs skilled data and coding entry.
Performs administrative and intake support in their specific office location.
Persons in this position are expected to perform a wide variety of administrative duties with only intermittent supervision.
This position also acts as back up for reception as needed, performing reception and clerical support duties.
ESSENTIAL FUNCTIONS, WORKING CONDITIONS, PHYSICAL REQUIREMENTS
Essential Functions:
Electronic data entry.
Extensive use of computers.
Considerable use of vision for proofreading numbers, correspondence, computer printouts, reports, etc.
, and other written communication.
Ability to perform data entry in a rapid, accurate manner.
Ability to prioritize, organize and coordinate workload to meet deadlines and to work under pressure in a detailed, organized manner.
Provide back-up coverage for other Program Support functions within the office.
Working Conditions:
Professional office environment.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manual dexterity for typing on a computer keyboard.
Specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus required to view computer monitor, read numbers and printed material.
Mobility sufficient to reach, lift and transport files and other work material to work areas.
Sitting for extended periods of time.
ESSENTIAL DUTIES AND RESPONSIBILITIES Executes specific job functions Enters and processes client data in an accurate and timely manner on the SANDIS system to include, but not limited to demographic client data, Client Development Evaluation Report (CDER) Early Start, etc.
; assigns Unique Client Identifier (UCI) and counselor code numbers.
Screens source documents and proofreads keyed material to produce error free work that is in conformance with agency guidelines.
Returns document to counselor with request for correction and/or complete information on incorrect/incomplete entries.
Researches and corrects error listings and codes returned by Department of Developmental Services.
Prepares and forwards reports to Department of Developmental Services as needed.
Updates diagnostic information utilizing DSM Coding in SANDIS system for psychologists and nurses.
Upon receipt of quarterly report from Clinical Director, schedules medical SIR triage consultations with Service Coordinator and physician.
Assists with AFPF mailings and phone calls, assessment code input, family contact, and transmissions to and from DDS.
Schedules all psychologist's assessment appointments following the IDER process.
Maintains staffing tracking sheet, completes process through its full completion.
Processes appointment letters and C&E's associated with psychologist appointments.
Schedules interpreters as requested for Psychologist appointments and processes documents and C&E's with contracted agencies and staff psychologists.
Produces the charts for Intake staff appointments.
Produces and processes 2nd party letters; look ups, copy work and mailing of letters and correspondence.
Maintains clinical teams schedule on the SAP Calendar.
Administrator for maintain and retrieval for US Legal medical records.
Assists with reception including but not limited to:
answer calls, assist and greet visitors, check in individuals for their appointments, enter and update conference room reservations, and process agency documents which may include the distribution of U.
S mail, faxes, and deliveries.
Performs other duties as assigned.
Supports effective and efficient business practices.
Responds to and assures quality of agency services.
Keeps designated supervisor informed of service delivery, emerging and urgent issues.
Develops, when appropriate and under direction of designated supervisor, forms, practice tools and resources that support staff in their daily functions.
Completes all forms, reports, and types of documentation according to agency standards and directs paperwork to appropriate service and administrative units in a timely manner.
Maintains respectful and clear communication with supervisor.
Accepts guidance, constructive advice, and supervision.
Seeks clarification or support, as needed.
Participates in education and training as assigned.
PROFESSIONAL CONDUCT Establishes, maintains, and promotes positive interpersonal relationships with staff of Central Valley Regional Center and members of the community, including consumers, families, and staff in community, service provider, and government offices.
Engages effectively as a member of a team and is consistently willing and available to assume responsibilities for assisting colleagues with work performed by team.
Provides quality customer service and communicates with others effectively and respectfully in person, on the phone, by e-mail and in writing.
Maintains good attendance and punctuality.
Keeps assigned supervisor apprised of whereabouts.
Complies with and enforces client privacy and confidentiality laws.
Ensures that clients' rights and dignity are maintained in the provision of services.
Ensures that the rights of staff are respected and maintained.
Complies with and enforces agency policies, procedures, and Equal Employment Opportunity regulations.
Maintains grooming, dress and hygiene that conveys clean, neat, businesslike appearance.
Keeps equipment and work area clean, neat, and orderly.
Demonstrates flexibility in responding to organizational needs.
POSITION REQUIREMENTS Education and
Experience:
High school diploma or AA and 2 years in related field.
Knowledge and abilities:
Knowledge of general office practices and procedures.
Ability to follow oral and written instructions; to spell and punctuate accurately; to operate office equipment; to prioritize, organize, and coordinate workload to meet deadlines; to work in a detailed, organized manner; to use various computer applications, including, but not limited to spreadsheets, word processing, and email.
Must demonstrate initiative, self-motivation, sound independent judgment, flexibility, strong interpersonal, skills, and excellent written and oral communication.
Bilingual English/Spanish required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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