Customer Support Representative I
Duration: 0-12 month(s)
Pay Rate: $ 12.50
Hours: 7:00am to 4:30pm
Work Week 1 - Monday, 2 - Tuesday, 3 - Wednesday, 4 - Thursday, 5 - Friday
Description/Comment:
Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports. Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input. May also be required to answer inbound customer calls on an as-needed basis.
Additional Job Details:
Pay Rate is set at $12.50 Must see EXCEL Test Scores (85% or better) Must see TYPING Test Scores (45 WPM or better) Must have strong communication and problem resolution skills. Microsoft office is needed, they must be good with excel, word and outlook. The Customer Service Representative communicates with customers via incoming and outgoing calls and emails. The Customer Service Representative is customer minded, service oriented, and able to multi-task and make decisions. Requirements include high quality customer service skills, attention to detail, good computer skills (Windows, Microsoft Outlook), good typing skills (minimum requirement of 45 wpm).Estimated Salary: $20 to $28 per hour based on qualifications.
Pay Rate: $ 12.50
Hours: 7:00am to 4:30pm
Work Week 1 - Monday, 2 - Tuesday, 3 - Wednesday, 4 - Thursday, 5 - Friday
Description/Comment:
Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports. Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input. May also be required to answer inbound customer calls on an as-needed basis.
Additional Job Details:
Pay Rate is set at $12.50 Must see EXCEL Test Scores (85% or better) Must see TYPING Test Scores (45 WPM or better) Must have strong communication and problem resolution skills. Microsoft office is needed, they must be good with excel, word and outlook. The Customer Service Representative communicates with customers via incoming and outgoing calls and emails. The Customer Service Representative is customer minded, service oriented, and able to multi-task and make decisions. Requirements include high quality customer service skills, attention to detail, good computer skills (Windows, Microsoft Outlook), good typing skills (minimum requirement of 45 wpm).Estimated Salary: $20 to $28 per hour based on qualifications.
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