Administrative Office Assistant
1124 E Feemster
CORE COMPENTENCIES : Supervisorial/Management
Data Entry Hippa Compliant
Establish and maintain relationships with clients
Excellent Communicator Microsoft Word, Outlook, Excel
Clerical Organization Event Planning
Multi-tasking Excellent Customer Service Independent/Group Worker Excellent Phone Etiquette ____________________________________________________________________________________________________________________________________ EMPLOYMENT :
03/27/14-present Taylor Handyman Services
Visalia, CA Receptionist/Bookkeeper
Processed documents involved in financial transactions, prepared invoices, maintained records, documents, and files. Various clerical duties, prepared bank deposits, collected, counted, and verified money from clients and posted to QuickBooks. Answered phones, scheduled appointments. Verified accuracy of account data. Sorted mail.
09/2013-02/2014 Tulare County Office of Education Visalia, CA Family Health Services Worker
Typing reports, answer phones, kept student records, variety of clerical work, provided hearing/vision screenings on students, filing, contact health care providers in regards to students, provide parents with community resources in order to provide them with essential needs. Sorted mail.
03/21/06-06/03/2013 Medical Billing Technologies, Inc. Visalia, CA Client Services Manager - SMAA
MAA Analyst Administrat ive Assistant
Developed and maintained confidential client relationships. Visited sites, Reviewed annual regulations and implemented new processes to my team and clients. Composed and maintained job descriptions, developed staff trainings, conducted field staff visits. Promoted, provided, and demonstrated excellent customer support. Researched, coordinated, and finalized assignments. Implemented new policies and procedures. Ensured deadlines were met. Made important decisions for clients/staff. Worked directly with clients to ensure accurate results for their participation. I researched, edited, proofread, collected, organized, reviewed and processed clients’ time surveys information. Prepared training materials, prepared routine and confidential correspondence and reports. Maintained files. Scheduled appointments for staff, provided administrative support to outside staff, updated calendars continuously, arranged hotel/travel accommodations. Provided daily communication to clients via email. Answered and routed phone calls. Managed office equipment maintenance schedules.
01/04/04-02/01/06 Golden State Family Services
Foster Parent Recruiter
Sought out caring people throughout Tulare and Kings county to become foster parents, Interviewed potential foster parents, Established relationships with the foster families, Provided support for the foster parents by arranging parenting classes, field trips, etc., Acted as an advocate for the foster parents and a liaison between them and the foster care agency, Inspected foster homes to ensure compliance of state requirements. Participated in public events in order to promote foster parenting and the need for good homes, Created marketing tools to advertise the agency, and foster parenting, Coordinated two elaborate annual events with over 200 guests in attendance, Worked with computer programs, Microsoft Word, Excel, Print shop, and Foster Trak
01/01/02-01/01/04 Perfect Cut Fresno, CA Hair Salon Manager Performed haircuts, worked cash register, supervised staff, balanced drawer for all staff at end of day. Scheduled Appointments. Prepared bank deposits. Prepared receipts and handled disputes.
2010-2011 Coastline Community College/Online
Pertinent classes taken towards AA degree: History Art History/Appreciation
2001-2004 College of the Sequoias
Pertinent classes taken towards AA degree: Computer 105-basic knowledge of Windows, Word, and Excel Spanish I & II (completed requirement) Math (completed requirement) Psychology Interviewing-Human Services
Lyles Beauty College
Graduated ____________________________________________________________________________________________________________________________ SKILLS :
Proactive Team player Competent in Outlook, Word, Excel, Quickbooks Creative, and enjoy coming up with new ideas.
Like people, and get along well with just about everyone Organized