Customer Service/Telemarketer

Vonnette V. Mendoza

309 N Park St Apt #4

Visalia, CA  93291

(559) 697-9644




A  position where my customer service skills and professionalism will benefit my employer.



Bilingual (English/Spanish)               Multi-line Phones                                Data Entry

Phone Etiquette                                   Customer Service                                Payables               

10-Key                                                                                                                   Receivables



General Office Clerk II                                                                         07/07 to 05/11

Walco International                                                                                                            Visalia, CA            

  • Placed orders for custom tags and for non-stock items for various local dairies.
  • Created invoicing and arranged deliveries for outgoing orders.
  • Utilized AS400 for order processing and billing.
  • Front desk receptionist backup.


Customer Service Associate                                                               10/06 to 02/07

Cigna Health Care                                                                                                               Visalia, CA

  • Utilize various programs to access dental benefits for members and providers.
  • Track all calls on company’s proprietary software.
  • Follow HIPPA laws and regulations.


Customer Service Representative

Jim’s Formal Wear                                                                                                              10/05 to 10/06

  • Telephonic order entry and telephone operations.                                      Visalia, CA
  • Experienced with proprietary software, AS400 for order processing, tracking, customer queries, and pending orders.
  • Develop repeat customers through patience and knowledgeable customer service.


Customer Service Representative, MSI Coordinator                                                 11/02 to 06/05

Select Nutrition Distributors                                                                                              Visalia, CA            

  • Skilled in customer service and telephone operation.
  • Handle customer inquiries regarding catalog products in a professional manner.
  • Front desk receptionist, receive incoming calls and transfer to appropriate departments.


Receptionist, Housekeeper                                                                                   4/99 to 10/02

Visalia Convention Center                                                                                                Visalia, CA

  • Provide information regarding meetings and facilities to general public.
  • Assist in box office operations, open and close registers.
  • Answer multiple phone lines using Cisco Systems.
  • Clean administrative offices, stock and log janitorial supplies.



College of Sequoias, Business and Computer Applications                                 Visalia, CA

Visalia Adult School, GED                                                                                                  Visalia, CA



  • ID#: 72777
  • Location: Visalia, CA , 93291

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Customer Service Manager
Monterey, CA Robert Half
Customer Service Supervisor
Santa Ana, CA Robert Half
Customer Service Expert
San Jose, CA McDonald's
Customer Service Expert
Morgan Hill, CA McDonald's
Bilingual Customer Service Representatives
Concord, CA Robert Half
Customer Service Lead
Lake Forest, CA Carters/OshKosh